Customer Hub: what changed
Two financial years side by side, explained: what moved most in the balance sheet and the result, why the result rose or fell, and where the money went.
Customer Hub
Largest movements
- Financial fixed assets -€348,000
down €348,000 (-52.7%), from €659,771 to €311,771
- Deferred charges and accrued income -€39,636
down €39,636 (-99.3%), from €39,906 to €270
- Receivables within one year +€26,927
up €26,927 (+23.8%), from €112,980 to €139,907
of which Other amounts receivable: +€20,378
- Other debts -€166,936
no longer reported in 2025 (was €166,936)
- Profit (loss) carried forward -€79,626
down €79,626, from €66 to -€79,560
- Reserves -€59,000
down €59,000 (-58.9%), from €100,200 to €41,200
of which Distributable reserves: -€59,000
- Trade debts -€57,261
down €57,261 (-43.7%), from €131,026 to €73,765
- Turnover -€144,662
down €144,662 (-23.0%), from €628,402 to €483,739
- Purchases and services -€119,935
down €119,935 (-15.4%), from €781,126 to €661,192
- Gross operating margin -€23,846
down €23,846 (-20.7%), from -€115,108 to -€138,955
- Write-downs +€15,562
no longer reported in 2025 (was -€15,562)
- Financial income +€12,063
up €12,063 (+13,402,811%), from €0 to €12,063
of which Non-recurring financial income: +€12,000
From the 2024 result to the 2025 result
Each bar is the change in one income-statement line, as its effect on the result: higher costs pull it down, higher income lifts it.
Derived cash bridge
Derived from the 2024 and 2025 balance sheets and the 2025 result: not a filed cash-flow statement. It shows where the money came from and went.
Every line side by side
| Line | Code | 2024 | 2025 | Change | % |
|---|---|---|---|---|---|
| Total assets | 20/58 | €823,738 | €457,974 | -€365,764 | -44.4% |
| Fixed assets | 21/28 | €665,857 | €312,805 | -€353,052 | -53.0% |
| Tangible fixed assets | 22/27 | €6,086 | €1,034 | -€5,052 | -83.0% |
| Plant, machinery and equipment | 23 | €6,086 | €1,034 | -€5,052 | -83.0% |
| Financial fixed assets | 28 | €659,771 | €311,771 | -€348,000 | -52.7% |
| Current assets | 29/58 | €157,881 | €145,169 | -€12,712 | -8.1% |
| Amounts receivable within one year | 40/41 | €112,980 | €139,907 | +€26,927 | +23.8% |
| Trade receivables | 40 | €98,739 | €105,288 | +€6,550 | +6.6% |
| Other amounts receivable | 41 | €14,241 | €34,619 | +€20,378 | +143% |
| Cash at bank and in hand | 54/58 | €4,995 | €4,992 | -€3 | -0.1% |
| Deferred charges and accrued income | 490/1 | €39,906 | €270 | -€39,636 | -99.3% |
| Total equity and liabilities | 10/49 | €823,738 | €457,974 | -€365,764 | -44.4% |
| Equity | 10/15 | €512,266 | €373,640 | -€138,626 | -27.1% |
| Contributions | 10/11 | €412,000 | €412,000 | = | 0.0% |
| Capital | 10 | €412,000 | €412,000 | = | 0.0% |
| Issued capital | 100 | €412,000 | €412,000 | = | 0.0% |
| Reserves | 13 | €100,200 | €41,200 | -€59,000 | -58.9% |
| Non-distributable reserves | 130/1 | €41,200 | €41,200 | = | 0.0% |
| Legal reserve | 130 | €41,200 | €41,200 | = | 0.0% |
| Distributable reserves | 133 | €59,000 | - | -€59,000 | |
| Profit (loss) carried forward | 14 | €66 | -€79,560 | -€79,626 | |
| Amounts payable | 17/49 | €311,472 | €84,334 | -€227,138 | -72.9% |
| Amounts payable within one year | 42/48 | €311,472 | €84,334 | -€227,138 | -72.9% |
| Trade debts | 44 | €131,026 | €73,765 | -€57,261 | -43.7% |
| Suppliers | 440/4 | €131,026 | €73,765 | -€57,261 | -43.7% |
| Taxes, remuneration and social security | 45 | €13,510 | €10,569 | -€2,941 | -21.8% |
| Taxes | 450/3 | €13,510 | €10,569 | -€2,941 | -21.8% |
| Other amounts payable | 47/48 | €166,936 | - | -€166,936 | |
| Turnover | 70 | €628,402 | €483,739 | -€144,662 | -23.0% |
| Non-recurring operating income | 76A | €21,027 | €12,402 | -€8,626 | -41.0% |
| Goods, raw materials, services and sundry goods | 60/61 | €781,126 | €661,192 | -€119,935 | -15.4% |
| Depreciation of and write-downs on formation expenses, intangible and tangible fixed assets | 630 | €5,309 | €3,071 | -€2,238 | -42.2% |
| Write-downs on stocks, contracts in progress and trade receivables: additions (reversals) | 631/4 | -€15,562 | - | +€15,562 | |
| Other operating charges | 640/8 | €1,987 | €1,067 | -€920 | -46.3% |
| Non-recurring operating charges | 66A | - | €154 | +€154 | |
| Gross operating margin | 9900 | -€115,108 | -€138,955 | -€23,846 | -20.7% |
| Operating profit (loss) | 9901 | -€106,842 | -€143,246 | -€36,404 | -34.1% |
| Financial income | 75/76B | €0 | €12,063 | +€12,063 | +13,402,811% |
| Recurring financial income | 75 | €0 | €63 | +€63 | +69,478% |
| Non-recurring financial income | 76B | - | €12,000 | +€12,000 | |
| Financial charges | 65/66B | €6,851 | €7,443 | +€591 | +8.6% |
| Recurring financial charges | 65 | €6,851 | €7,443 | +€591 | +8.6% |
| Profit (loss) for the period before taxes | 9903 | -€113,693 | -€138,626 | -€24,933 | -21.9% |
| Income taxes | 67/77 | €39 | - | -€39 | |
| Profit (loss) for the period | 9904 | -€113,732 | -€138,626 | -€24,894 | -21.9% |
| Profit (loss) for the period to be appropriated | 9905 | -€113,732 | -€138,626 | -€24,894 | -21.9% |
Source: filed annual accounts (NBB), financial years ended 31 December 2024 and 31 December 2025. Colour: green is a favourable move for that line, red an unfavourable one. Prepared on 22 October 2026 via checked.be.