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Customer Hub

Active
Public limited companyfounded 20179 yrs activeVeldkant 35, 2550 Kontich, BelgiumKBO/BCE: BE 0669.615.942

Customer Hub has been active since 2017 and the Belgian State Gazette contains no insolvency or warning signals. The 2025 annual accounts show equity of €374k and a net result of €-139k. Equity is shrinking by ~2.7% per year across the filed fiscal years. Its solvency ranks better than 89% of 1413 sector peers (fiscal year 2025). The computed 12-month bankruptcy probability is 0.2% (very low).

Checked score

Score 2025
64 / 100
Healthy
The score weighs solvency, liquidity and profitability. Bankruptcy probability contributes 35%. Every signal that weighs is under Signals.
Axes · tick = 2024
Profitability0▼-1
Solvency100▲+13
Growth35=
Track record100
Bankruptcy probability, 12 months
0.2% Very low
0%0.5%1.5%4%10%≥ 25%
Credit up to €23k at 30 days acceptable
Liquidity ample (current ratio 1.72 against 0.51 in 2024; short-term debt: 18.4% and cash: 1.1% of total assets), and 18.4% of the assets are financed with debt.
Credit advice for your own amount and term

Signals

Six signals. The signal on the left, the evidence on the right.
lowers risk+raises riskneutral
lowers risk · Lower-failure-rate sector
In this sector companies fail less often than the Belgian average.
Gazette · bankruptcies per sector, NACE 62
Relative position
BE, all sectors
reference
Sector 62
lower
← fewer bankruptcies more bankruptcies →
lowers risk · Lower-risk legal form
Companies with this legal form statistically fail less often than a BV.
KBO · legal form
raises risk · Persistent losses
Two consecutive loss-making years (2024 and 2025); equity is also lower. May indicate structural pressure on profitability.
NBB · annual accounts 2025
Net result per financial year
1819202122232425
2018 to 2025 · latest year €-139k
neutral · Filed after the deadline
The financial year that closed on 31-12-2025 was due by 31-07-2026 and was filed on 10-09-2026, 41 days later. For context: 47% of the Belgian market files late and the whole 1-to-90-day band measures 2.0% abnormal legal state against a 1.66% average. We show this as a fact and do not score it.
NBB · 8 filings
Deviation from the deadline
2025
41 d late
2024
29 d late
2023
14 d late
2022
3 d late
2021
3 d late
2020
19 d early
2019
3 d late
← before the deadline after the deadline →
neutral · The next deadline is still running
The next financial year closes on 31-12-2026 and is due by 31-07-2027. Nothing is late today.
Companies Code · seven months
Position in the running window
22-09-2026 today31-12-2026 close31-07-2027 deadline
neutral · No strike-offs in the KBO publications
We found no ex-officio strike-off or cessation. Our series starts in 2021 and has gaps, so this is not a confirmation that there is nothing.
KBO publications · our coverage

Financials · fiscal year 2025, full schema

Turnover
€484k▼ 23.0%
2024 · €628k
2018: €2.04M 2019: €1.61M 2020: €1.86M 2021: €959k 2022: €607k 2023: €553k 2024: €628k
2018 → 2025
EBIT margin
-29.6%▼ 12.6pp
2024 · -17.0%
2018: 16.7% 2019: 5.8% 2020: 4.2% 2021: -0.7% 2022: -1.1% 2023: -5.5% 2024: -17.0%
2018 → 2025
Net result
€-139k▼ 21.9%
2024 · €-114k
2018: €225k 2019: €66k 2020: €48k 2021: €-17k 2022: €-8k 2023: €-36k 2024: €-114k
2018 → 2025
Working capital
€61k
2024 · €-154k
2018: €319k 2019: €341k 2020: €371k 2021: €393k 2022: €-10k 2023: €-44k 2024: €-154k
2018 → 2025
Multi-year overview
Every figure with its change against the year before
▲ rise ▼ fall
Line20212022202320242025Trend
Turnover€959k-€607k▼ 36.7%€553k▼ 8.8%€628k▲ 13.6%€484k▼ 23.0%
Equity€670k-€662k▼ 1.2%€626k▼ 5.4%€512k▼ 18.2%€374k▼ 27.1%
Operating result€-7k-€-7k▼ 0.4%€-30k▼ 346%€-107k▼ 251%€-143k▼ 34.1%
Net result€-17k-€-8k▲ 50.8%€-36k▼ 340%€-114k▼ 218%€-139k▼ 21.9%
Result per fiscal year
Operating resultNet result
€-150k€-100k€-50k€0Operating result 2021: €-7k€-7kNet result 2021: €-17k€-17kOperating result 2022: €-7k€-7kNet result 2022: €-8k€-8kOperating result 2023: €-30k€-30kNet result 2023: €-36k€-36kOperating result 2024: €-107k€-107kNet result 2024: €-114k€-114kOperating result 2025: €-143k€-143kNet result 2025: €-139k€-139k20212022202320242025
The operating result stays negative: a loss of €143k in 2025 against €107k in 2024; the loss grows and 2025 has the lowest result in the available series.
Balance-sheet composition
2025 in colour, 2024 as the grey bar beneath
Assets €458k
Fixed assets €313k▼ 53.0%
Current assets €145k▼ 8.1%
Equity and liabilities €458k
Equity €374k▼ 27.1%
Debt €84k▼ 72.9%
The debt ratio falls from 37.8% to 18.4%. Equity and debt are lower.
Key figures and ratios
2025 value · change against 2024
EBITDA
€-140k
2024 · €-102k
Cash flow
€-136k
2024 · €-108k
Solvency
81.6%
2024 · 62.2%
Current ratio
1.72
2024 · 0.51
Quick ratio
1.72
2024 · 0.51
Debt / equity
0.23
2024 · 0.61
ROE
-37.1%
2024 · -22.2%
ROA
-30.3%
2024 · -13.8%
Interest coverage
-18.83
2024 · -14.82
Debt
€84k
2024 · €311k
Debt ≤ 1 year
€84k
2024 · €311k
Green means a favourable move, even when the figure itself falls: as with debt or debt / equity.
Filed annual accounts
As filed with the NBB · 2025 against 2024
Balance sheet Code20242025
Assets
Total assets20/58€824k€458k
Fixed assets21/28€666k€313k
Tangible fixed assets22/27€6k€1k
Plant, machinery and equipment23€6k€1k
Financial fixed assets28€660k€312k
Current assets29/58€158k€145k
Amounts receivable within one year40/41€113k€140k
Trade receivables40€99k€105k
Other amounts receivable41€14k€35k
Cash at bank and in hand54/58€5k€5k
Deferred charges and accrued income490/1€40k€270
Equity and liabilities
Total equity and liabilities10/49€824k€458k
Equity10/15€512k€374k
Contributions10/11€412k€412k=
Capital10€412k€412k=
Issued capital100€412k€412k=
Reserves13€100k€41k
Non-distributable reserves130/1€41k€41k=
Legal reserve130€41k€41k=
Distributable reserves133€59k-
Profit (loss) carried forward14€66€-80k
Amounts payable17/49€311k€84k
Amounts payable within one year42/48€311k€84k
Trade debts44€131k€74k
Suppliers440/4€131k€74k
Taxes, remuneration and social security45€14k€11k
Taxes450/3€14k€11k
Other amounts payable47/48€167k-
Income statement Code20242025
Turnover70€628k€484k
Non-recurring operating income76A€21k€12k
Goods, raw materials, services and sundry goods60/61€781k€661k
Depreciation of and write-downs on formation expenses, intangible and tangible fixed assets630€5k€3k
Write-downs on stocks, contracts in progress and trade receivables: additions (reversals)631/4€-16k-
Other operating charges640/8€2k€1k
Non-recurring operating charges66A-€154
Gross operating margin9900€-115k€-139k
Operating profit (loss)9901€-107k€-143k
Financial income75/76B€0€12k
Recurring financial income75€0€63
Non-recurring financial income76B-€12k
Financial charges65/66B€7k€7k
Recurring financial charges65€7k€7k
Profit (loss) for the period before taxes9903€-114k€-139k
Income taxes67/77€39-
Profit (loss) for the period9904€-114k€-139k
Profit (loss) for the period to be appropriated9905€-114k€-139k
Appropriation of the result
Profit (loss) to be appropriated9906€-113k€-139k
Profit (loss) brought forward from the previous period14P€798€66
Transfer from equity791/2€113k€59k

The notes to these accounts (9 items: statements of assets and debts, cost breakdowns, rights and commitments) are not shown here.

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Timeline · acts, filings and financial milestones

Next filing, fiscal year 2026, expected by 31-07-2027
2026
10-09
NBB filing Annual accounts filed
fiscal year 2025 · full schema · 41 days late
2025
31-12
Financial Weakest financial yearnet €-139k
Net result drops to €-139k, the lowest in the series.
31-12
Financial Liquidity triplescurrent ratio 1.72
Current ratio from 0.51 to 1.72; short-term debt falls from €311k to €84k.
29-08
NBB filing Annual accounts filed
fiscal year 2024 · abbreviated schema · 29 days late
2024
14-08
NBB filing Annual accounts filed
fiscal year 2023 · abbreviated schema · 14 days late
2023
03-08
NBB filing Annual accounts filed
fiscal year 2022 · abbreviated schema · 3 days late
2022
03-08
NBB filing Annual accounts filed
fiscal year 2021 · abbreviated schema · 3 days late
2021
12-07
NBB filing Annual accounts filed
fiscal year 2020 · abbreviated schema
2020
03-08
NBB filing Annual accounts filed
fiscal year 2019 · abbreviated schema · 3 days late
2019
31-12
Financial Equity above €500kEq €639k ▲122%
2 profitable years in a row build equity to €639k.
20-06
NBB filing Annual accounts filed
fiscal year 2018 · abbreviated schema
Financial milestoneNBB filingFinancial milestones sit on the fiscal year-end date, not the filing date.

Directors · office · real estate

Directors
9 acts for this company are in the Belgian State Gazette, of which we have read 0. We have therefore not extracted its directors from those acts yet.
Location & real-estate footprint
Registered office, Kontich · 1 establishment unit since 2017
establishment approximate The establishment unit on the map
Cannot be placed on the map

This address could not be matched to a point in the Belgian address register (BOSA BEST). The address below comes straight from the Crossroads Bank.

Veldkant 352550 Kontich
Ground area
3,333 m²
Building footprint
933 m²
Volume, LiDAR
7,846 m³
Parcel 11024B0079/00F000, Flanders · tallest building 10.3 m, ±3 floors. Linked by address, not a title deed.
1 establishment unit
Customer Hub
Veldkant 35, 2550 KontichIT consultancy
since 20172.261.053.370
1 parcel
Flanders 1 (100%)
Parcel (capakey) Region Area Buildings Height / fl.
11024B0079/00F000 Flanders 3,333 m² 1 · 932 m² 10.3 m · 3 fl.
Linked by address, not proof of ownership
Methodology
via registered seat: 1
1 of 1 parcel with an exact address match; the rest are indicative.
Linked through address data, this is not proof of ownership.

Similar companies · same sector, comparable size

Of 30,000 companies in sector 62200 we hold annual accounts for 18,394. 13,083 are within a factor 10 of this equity.See the whole sector

Company data · Crossroads Bank

Identification
Legal formPublic limited company
Founded16-01-2017
Fiscal year end31-12
Activities, NACEBEL
62020IT consultancy
62200Computer consultancy and computer facilities management
62900Other information technology and computer services
Sources
Crossroads Bank for EnterprisesNational Bank · 8 filingsAddress and cadastre registers

Data from official sources, last processed on 22-09-2026. Scores and ratios are computed by Checked and are not a credit decision.