NEW CUSTOMSERVICE: what changed
Two financial years side by side, explained: what moved most in the balance sheet and the result, why the result rose or fell, and where the money went.
NEW CUSTOMSERVICE
Largest movements
- Receivables within one year -€80,164
down €80,164 (-32.6%), from €245,531 to €165,367
of which Other amounts receivable: -€62,936
- Financial fixed assets +€44,000
up €44,000 (+5.9%), from €748,000 to €792,000
- Cash -€13,779
down €13,779 (-23.8%), from €57,953 to €44,174
mainly Debts after one year (-€105,720) and Investment in fixed assets (net) (-€44,000)
- Debts after one year -€105,720
down €105,720 (-19.7%), from €537,370 to €431,650
- Trade debts +€89,809
up €89,809 (+88.5%), from €101,424 to €191,233
- Tax, wage and social debts -€38,571
down €38,571 (-38.8%), from €99,400 to €60,829
of which Taxes: -€25,125
- Gross operating margin -€94,315
down €94,315 (-30.2%), from €311,923 to €217,608
- Staff costs -€85,719
down €85,719 (-32.7%), from €262,453 to €176,734
From the 2024 result to the 2025 result
Each bar is the change in one income-statement line, as its effect on the result: higher costs pull it down, higher income lifts it.
Derived cash bridge
Derived from the 2024 and 2025 balance sheets and the 2025 result: not a filed cash-flow statement. It shows where the money came from and went.
Every line side by side
| Line | Code | 2024 | 2025 | Change | % |
|---|---|---|---|---|---|
| Total assets | 20/58 | €1,051,922 | €1,002,676 | -€49,246 | -4.7% |
| Fixed assets | 21/28 | €748,019 | €792,000 | +€43,981 | +5.9% |
| Tangible fixed assets | 22/27 | €19 | - | -€19 | |
| Furniture and vehicles | 24 | €19 | - | -€19 | |
| Financial fixed assets | 28 | €748,000 | €792,000 | +€44,000 | +5.9% |
| Current assets | 29/58 | €303,903 | €210,676 | -€93,227 | -30.7% |
| Amounts receivable within one year | 40/41 | €245,531 | €165,367 | -€80,164 | -32.6% |
| Trade receivables | 40 | €145,531 | €128,303 | -€17,228 | -11.8% |
| Other amounts receivable | 41 | €100,000 | €37,064 | -€62,936 | -62.9% |
| Cash at bank and in hand | 54/58 | €57,953 | €44,174 | -€13,779 | -23.8% |
| Deferred charges and accrued income | 490/1 | €419 | €1,135 | +€716 | +171% |
| Total equity and liabilities | 10/49 | €1,051,922 | €1,002,676 | -€49,246 | -4.7% |
| Equity | 10/15 | €58,248 | €67,484 | +€9,237 | +15.9% |
| Contributions | 10/11 | €20,000 | €20,000 | = | 0.0% |
| Revaluation surpluses | 12 | - | €0 | = | |
| Profit (loss) carried forward | 14 | €38,248 | €47,484 | +€9,237 | +24.1% |
| Amounts payable | 17/49 | €993,674 | €935,192 | -€58,482 | -5.9% |
| Amounts payable after more than one year | 17 | €537,370 | €431,650 | -€105,720 | -19.7% |
| Financial debts | 170/4 | €537,370 | €431,650 | -€105,720 | -19.7% |
| Amounts payable within one year | 42/48 | €456,304 | €503,542 | +€47,238 | +10.4% |
| Current portion of amounts payable after more than one year | 42 | €105,720 | €105,720 | = | 0.0% |
| Trade debts | 44 | €101,424 | €191,233 | +€89,809 | +88.5% |
| Suppliers | 440/4 | €101,424 | €191,233 | +€89,809 | +88.5% |
| Taxes, remuneration and social security | 45 | €99,400 | €60,829 | -€38,571 | -38.8% |
| Taxes | 450/3 | €34,560 | €9,435 | -€25,125 | -72.7% |
| Remuneration and social security | 454/9 | €64,840 | €51,395 | -€13,446 | -20.7% |
| Other amounts payable | 47/48 | €149,760 | €145,760 | -€4,000 | -2.7% |
| Remuneration, social security and pensions | 62 | €262,453 | €176,734 | -€85,719 | -32.7% |
| Depreciation of and write-downs on formation expenses, intangible and tangible fixed assets | 630 | €227 | €19 | -€208 | -91.8% |
| Other operating charges | 640/8 | €1,336 | €221 | -€1,115 | -83.4% |
| Gross operating margin | 9900 | €311,923 | €217,608 | -€94,315 | -30.2% |
| Operating profit (loss) | 9901 | €47,907 | €40,634 | -€7,273 | -15.2% |
| Financial income | 75/76B | €9 | €5 | -€4 | -41.5% |
| Recurring financial income | 75 | €9 | €5 | -€4 | -41.5% |
| Financial charges | 65/66B | €27,270 | €25,053 | -€2,217 | -8.1% |
| Recurring financial charges | 65 | €27,270 | €25,053 | -€2,217 | -8.1% |
| Profit (loss) for the period before taxes | 9903 | €20,646 | €15,586 | -€5,060 | -24.5% |
| Income taxes | 67/77 | €5,617 | €6,349 | +€733 | +13.0% |
| Profit (loss) for the period | 9904 | €15,030 | €9,237 | -€5,793 | -38.5% |
| Profit (loss) for the period to be appropriated | 9905 | €15,030 | €9,237 | -€5,793 | -38.5% |
Source: filed annual accounts (NBB), financial years ended 31 December 2024 and 31 December 2025. Colour: green is a favourable move for that line, red an unfavourable one. Prepared on 18 October 2026 via checked.be.