LISTEN CUSTOMER SERVICE INTELLIGENCE: what changed
Two financial years side by side, explained: what moved most in the balance sheet and the result, why the result rose or fell, and where the money went.
LISTEN CUSTOMER SERVICE INTELLIGENCE
Largest movements
- Receivables within one year -€8,809
down €8,809 (-14.3%), from €61,578 to €52,769
of which Trade receivables: -€10,496
- Cash +€6,348
up €6,348 (+124%), from €5,114 to €11,462
mainly Trade debts (+€25,100) and Receivables within one year (+€8,809)
- Stocks and contracts +€4,256
up €4,256 (+11.9%), from €35,788 to €40,044
- Deferred charges and accrued income -€3,739
no longer reported in 2025 (was €3,739)
- Trade debts +€25,100
up €25,100 (+3,356%), from €748 to €25,848
- Debts after one year -€15,601
down €15,601 (-59.5%), from €26,215 to €10,614
- Other debts -€7,228
down €7,228 (-21.0%), from €34,435 to €27,207
- Advances received -€2,393
no longer reported in 2025 (was €2,393)
- Current portion of long-term debt -€1,816
down €1,816 (-10.1%), from €17,978 to €16,162
- Gross operating margin -€7,570
down €7,570 (-82.9%), from €9,134 to €1,564
- Depreciation -€3,457
no longer reported in 2025 (was €3,457)
- Financial income +€2,635
up €2,635 (+2,833%), from €93 to €2,728
- Financial charges -€581
down €581 (-16.9%), from €3,432 to €2,851
- Other operating charges -€345
down €345 (-36.9%), from €935 to €590
From the 2024 result to the 2025 result
Each bar is the change in one income-statement line, as its effect on the result: higher costs pull it down, higher income lifts it.
Derived cash bridge
Derived from the 2024 and 2025 balance sheets and the 2025 result: not a filed cash-flow statement. It shows where the money came from and went.
Every line side by side
| Line | Code | 2024 | 2025 | Change | % |
|---|---|---|---|---|---|
| Total assets | 20/58 | €107,958 | €106,014 | -€1,944 | -1.8% |
| Fixed assets | 21/28 | €1,739 | €1,739 | = | 0.0% |
| Tangible fixed assets | 22/27 | €1,739 | €1,739 | = | 0.0% |
| Other tangible fixed assets | 26 | €1,739 | €1,739 | = | 0.0% |
| Current assets | 29/58 | €106,219 | €104,275 | -€1,944 | -1.8% |
| Stocks and contracts in progress | 3 | €35,788 | €40,044 | +€4,256 | +11.9% |
| Stocks | 30/36 | €35,788 | €40,044 | +€4,256 | +11.9% |
| Amounts receivable within one year | 40/41 | €61,578 | €52,769 | -€8,809 | -14.3% |
| Trade receivables | 40 | €59,877 | €49,381 | -€10,496 | -17.5% |
| Other amounts receivable | 41 | €1,701 | €3,388 | +€1,687 | +99.2% |
| Cash at bank and in hand | 54/58 | €5,114 | €11,462 | +€6,348 | +124% |
| Deferred charges and accrued income | 490/1 | €3,739 | - | -€3,739 | |
| Total equity and liabilities | 10/49 | €107,958 | €106,014 | -€1,944 | -1.8% |
| Equity | 10/15 | €25,332 | €26,007 | +€675 | +2.7% |
| Contributions | 10/11 | €18,592 | €18,592 | = | 0.0% |
| Reserves | 13 | €5,511 | €5,511 | = | 0.0% |
| Distributable reserves | 133 | €5,511 | €5,511 | = | 0.0% |
| Profit (loss) carried forward | 14 | €1,229 | €1,904 | +€675 | +54.9% |
| Amounts payable | 17/49 | €82,626 | €80,007 | -€2,619 | -3.2% |
| Amounts payable after more than one year | 17 | €26,215 | €10,614 | -€15,601 | -59.5% |
| Financial debts | 170/4 | €26,215 | €10,614 | -€15,601 | -59.5% |
| Amounts payable within one year | 42/48 | €56,411 | €69,393 | +€12,982 | +23.0% |
| Current portion of amounts payable after more than one year | 42 | €17,978 | €16,162 | -€1,816 | -10.1% |
| Trade debts | 44 | €748 | €25,848 | +€25,100 | +3,356% |
| Suppliers | 440/4 | €748 | €25,848 | +€25,100 | +3,356% |
| Advances received on contracts in progress | 46 | €2,393 | - | -€2,393 | |
| Taxes, remuneration and social security | 45 | €857 | €176 | -€681 | -79.5% |
| Taxes | 450/3 | €857 | €176 | -€681 | -79.5% |
| Other amounts payable | 47/48 | €34,435 | €27,207 | -€7,228 | -21.0% |
| Depreciation of and write-downs on formation expenses, intangible and tangible fixed assets | 630 | €3,457 | - | -€3,457 | |
| Other operating charges | 640/8 | €935 | €590 | -€345 | -36.9% |
| Gross operating margin | 9900 | €9,134 | €1,564 | -€7,570 | -82.9% |
| Operating profit (loss) | 9901 | €4,742 | €974 | -€3,768 | -79.5% |
| Financial income | 75/76B | €93 | €2,728 | +€2,635 | +2,833% |
| Recurring financial income | 75 | €93 | €2,728 | +€2,635 | +2,833% |
| Financial charges | 65/66B | €3,432 | €2,851 | -€581 | -16.9% |
| Recurring financial charges | 65 | €3,432 | €2,851 | -€581 | -16.9% |
| Profit (loss) for the period before taxes | 9903 | €1,403 | €851 | -€552 | -39.3% |
| Income taxes | 67/77 | €174 | €176 | +€2 | +1.1% |
| Profit (loss) for the period | 9904 | €1,229 | €675 | -€554 | -45.1% |
| Profit (loss) for the period to be appropriated | 9905 | €1,229 | €675 | -€554 | -45.1% |
Source: filed annual accounts (NBB), financial years ended 31 December 2024 and 31 December 2025. Colour: green is a favourable move for that line, red an unfavourable one. Prepared on 27 October 2026 via checked.be.