Customer Professional Support: what changed
Two financial years side by side, explained: what moved most in the balance sheet and the result, why the result rose or fell, and where the money went.
Customer Professional Support
Largest movements
- Receivables within one year +€183,738
new in 2025: €183,738
of which Other amounts receivable: +€175,845
- Receivables after one year +€56,000
new in 2025: €56,000
- Cash +€20,752
up €20,752 (+652%), from €3,181 to €23,933
mainly Net result for the year (+€246,743) and Debts after one year (+€64,921)
- Reserves +€245,077
up €245,077 (+338%), from €72,421 to €317,498
- Other debts -€71,074
down €71,074 (-97.7%), from €72,740 to €1,666
- Debts after one year +€64,921
up €64,921 (+17.2%), from €378,532 to €443,453
- Tax, wage and social debts +€23,079
up €23,079 (+178%), from €12,949 to €36,028
- Advances received +€11,511
up €11,511, from €0 to €11,511
- Financial income +€235,604
new in 2025: €235,604
- Gross operating margin -€23,031
down €23,031 (-23.4%), from €98,362 to €75,331
- Taxes +€14,709
up €14,709 (+56.0%), from €26,251 to €40,959
- Financial charges +€6,193
up €6,193 (+41.3%), from €14,986 to €21,179
- Staff costs -€1,902
no longer reported in 2025 (was €1,902)
From the 2024 result to the 2025 result
Each bar is the change in one income-statement line, as its effect on the result: higher costs pull it down, higher income lifts it.
Derived cash bridge
Derived from the 2024 and 2025 balance sheets and the 2025 result: not a filed cash-flow statement. It shows where the money came from and went.
Every line side by side
| Line | Code | 2024 | 2025 | Change | % |
|---|---|---|---|---|---|
| Total assets | 20/58 | €647,830 | €908,087 | +€260,257 | +40.2% |
| Fixed assets | 21/28 | €642,408 | €642,408 | = | 0.0% |
| Tangible fixed assets | 22/27 | €286,990 | €286,990 | = | 0.0% |
| Other tangible fixed assets | 26 | €286,990 | €286,990 | = | 0.0% |
| Financial fixed assets | 28 | €355,418 | €355,418 | = | 0.0% |
| Current assets | 29/58 | €5,421 | €265,678 | +€260,257 | +4,801% |
| Amounts receivable after more than one year | 29 | - | €56,000 | +€56,000 | |
| Other amounts receivable | 291 | - | €56,000 | +€56,000 | |
| Amounts receivable within one year | 40/41 | - | €183,738 | +€183,738 | |
| Trade receivables | 40 | - | €7,893 | +€7,893 | |
| Other amounts receivable | 41 | - | €175,845 | +€175,845 | |
| Cash at bank and in hand | 54/58 | €3,181 | €23,933 | +€20,752 | +652% |
| Deferred charges and accrued income | 490/1 | €2,241 | €2,006 | -€234 | -10.4% |
| Total equity and liabilities | 10/49 | €647,830 | €908,087 | +€260,257 | +40.2% |
| Equity | 10/15 | €139,948 | €385,025 | +€245,077 | +175% |
| Contributions | 10/11 | €18,600 | €18,600 | = | 0.0% |
| Reserves | 13 | €72,421 | €317,498 | +€245,077 | +338% |
| Distributable reserves | 133 | €72,421 | €317,498 | +€245,077 | +338% |
| Profit (loss) carried forward | 14 | €48,926 | €48,926 | = | 0.0% |
| Amounts payable | 17/49 | €507,882 | €523,062 | +€15,180 | +3.0% |
| Amounts payable after more than one year | 17 | €378,532 | €443,453 | +€64,921 | +17.2% |
| Financial debts | 170/4 | €378,532 | €443,453 | +€64,921 | +17.2% |
| Amounts payable within one year | 42/48 | €118,255 | €78,109 | -€40,146 | -33.9% |
| Current portion of amounts payable after more than one year | 42 | €28,191 | €28,579 | +€388 | +1.4% |
| Trade debts | 44 | €4,375 | €325 | -€4,051 | -92.6% |
| Suppliers | 440/4 | €4,375 | €325 | -€4,051 | -92.6% |
| Advances received on contracts in progress | 46 | €0 | €11,511 | +€11,511 | |
| Taxes, remuneration and social security | 45 | €12,949 | €36,028 | +€23,079 | +178% |
| Taxes | 450/3 | €12,949 | €36,028 | +€23,079 | +178% |
| Other amounts payable | 47/48 | €72,740 | €1,666 | -€71,074 | -97.7% |
| Accrued charges and deferred income | 492/3 | €11,095 | €1,500 | -€9,595 | -86.5% |
| Non-recurring operating income | 76A | €0 | €1,055 | +€1,055 | |
| Remuneration, social security and pensions | 62 | €1,902 | - | -€1,902 | |
| Other operating charges | 640/8 | €493 | €2,054 | +€1,561 | +316% |
| Gross operating margin | 9900 | €98,362 | €75,331 | -€23,031 | -23.4% |
| Operating profit (loss) | 9901 | €95,967 | €73,277 | -€22,690 | -23.6% |
| Financial income | 75/76B | - | €235,604 | +€235,604 | |
| Recurring financial income | 75 | - | €235,604 | +€235,604 | |
| Financial charges | 65/66B | €14,986 | €21,179 | +€6,193 | +41.3% |
| Recurring financial charges | 65 | €14,986 | €21,179 | +€6,193 | +41.3% |
| Profit (loss) for the period before taxes | 9903 | €80,982 | €287,702 | +€206,721 | +255% |
| Income taxes | 67/77 | €26,251 | €40,959 | +€14,709 | +56.0% |
| Profit (loss) for the period | 9904 | €54,731 | €246,743 | +€192,012 | +351% |
| Profit (loss) for the period to be appropriated | 9905 | €54,731 | €246,743 | +€192,012 | +351% |
Source: filed annual accounts (NBB), financial years ended 31 March 2024 and 31 March 2025. Colour: green is a favourable move for that line, red an unfavourable one. Prepared on 13 October 2026 via checked.be.