Creative Customer Support: what changed
Two financial years side by side, explained: what moved most in the balance sheet and the result, why the result rose or fell, and where the money went.
Creative Customer Support
Largest movements
- Receivables within one year +€30,509
up €30,509 (+28.5%), from €107,224 to €137,733
- Tangible fixed assets -€12,567
down €12,567 (-43.4%), from €28,942 to €16,375
of which Land and buildings: -€12,626
- Deferred charges and accrued income -€4,871
down €4,871 (-8.4%), from €58,148 to €53,277
- Short-term financial debts +€20,000
up €20,000 (+66.7%), from €30,000 to €50,000
- Current portion of long-term debt -€8,614
down €8,614 (-52.1%), from €16,541 to €7,927
- Other debts +€7,160
up €7,160 (+9.9%), from €72,436 to €79,596
- Debts after one year -€6,309
no longer reported in 2025 (was €6,309)
- Trade debts -€2,491
down €2,491 (-11.3%), from €22,067 to €19,576
- Staff costs +€3,758
up €3,758 (+2.5%), from €151,175 to €154,933
From the 2024 result to the 2025 result
Each bar is the change in one income-statement line, as its effect on the result: higher costs pull it down, higher income lifts it.
Derived cash bridge
Derived from the 2024 and 2025 balance sheets and the 2025 result: not a filed cash-flow statement. It shows where the money came from and went.
Every line side by side
| Line | Code | 2024 | 2025 | Change | % |
|---|---|---|---|---|---|
| Total assets | 20/58 | €209,663 | €220,599 | +€10,936 | +5.2% |
| Fixed assets | 21/28 | €37,676 | €25,109 | -€12,567 | -33.4% |
| Tangible fixed assets | 22/27 | €28,942 | €16,375 | -€12,567 | -43.4% |
| Land and buildings | 22 | €25,253 | €12,626 | -€12,626 | -50.0% |
| Plant, machinery and equipment | 23 | €3,159 | €2,705 | -€454 | -14.4% |
| Furniture and vehicles | 24 | €530 | €1,044 | +€513 | +96.8% |
| Financial fixed assets | 28 | €8,734 | €8,734 | = | 0.0% |
| Current assets | 29/58 | €171,987 | €195,490 | +€23,503 | +13.7% |
| Amounts receivable within one year | 40/41 | €107,224 | €137,733 | +€30,509 | +28.5% |
| Trade receivables | 40 | €107,224 | €137,733 | +€30,509 | +28.5% |
| Cash at bank and in hand | 54/58 | €6,615 | €4,480 | -€2,135 | -32.3% |
| Deferred charges and accrued income | 490/1 | €58,148 | €53,277 | -€4,871 | -8.4% |
| Total equity and liabilities | 10/49 | €209,663 | €220,599 | +€10,936 | +5.2% |
| Equity | 10/15 | €45,115 | €45,675 | +€560 | +1.2% |
| Contributions | 10/11 | €15,868 | €15,868 | = | 0.0% |
| Reserves | 13 | €29,247 | €29,807 | +€560 | +1.9% |
| Distributable reserves | 133 | €29,247 | €29,807 | +€560 | +1.9% |
| Amounts payable | 17/49 | €164,548 | €174,924 | +€10,376 | +6.3% |
| Amounts payable after more than one year | 17 | €6,309 | - | -€6,309 | |
| Financial debts | 170/4 | €6,309 | - | -€6,309 | |
| Amounts payable within one year | 42/48 | €158,239 | €174,924 | +€16,685 | +10.5% |
| Current portion of amounts payable after more than one year | 42 | €16,541 | €7,927 | -€8,614 | -52.1% |
| Financial debts | 43 | €30,000 | €50,000 | +€20,000 | +66.7% |
| Credit institutions | 430/8 | €30,000 | €50,000 | +€20,000 | +66.7% |
| Trade debts | 44 | €22,067 | €19,576 | -€2,491 | -11.3% |
| Suppliers | 440/4 | €22,067 | €19,576 | -€2,491 | -11.3% |
| Taxes, remuneration and social security | 45 | €17,195 | €17,825 | +€630 | +3.7% |
| Remuneration and social security | 454/9 | €17,195 | €17,825 | +€630 | +3.7% |
| Other amounts payable | 47/48 | €72,436 | €79,596 | +€7,160 | +9.9% |
| Remuneration, social security and pensions | 62 | €151,175 | €154,933 | +€3,758 | +2.5% |
| Depreciation of and write-downs on formation expenses, intangible and tangible fixed assets | 630 | €13,400 | €13,517 | +€117 | +0.9% |
| Other operating charges | 640/8 | €1,911 | €1,961 | +€49 | +2.6% |
| Gross operating margin | 9900 | €176,129 | €177,696 | +€1,567 | +0.9% |
| Operating profit (loss) | 9901 | €9,643 | €7,286 | -€2,356 | -24.4% |
| Financial income | 75/76B | €0 | €0 | -€0 | -31.4% |
| Recurring financial income | 75 | €0 | €0 | -€0 | -31.4% |
| Financial charges | 65/66B | €3,585 | €2,762 | -€823 | -23.0% |
| Recurring financial charges | 65 | €3,585 | €2,762 | -€823 | -23.0% |
| Profit (loss) for the period before taxes | 9903 | €6,058 | €4,525 | -€1,533 | -25.3% |
| Income taxes | 67/77 | €4,632 | €3,965 | -€667 | -14.4% |
| Profit (loss) for the period | 9904 | €1,427 | €560 | -€867 | -60.7% |
| Profit (loss) for the period to be appropriated | 9905 | €1,427 | €560 | -€867 | -60.7% |
Source: filed annual accounts (NBB), financial years ended 31 December 2024 and 31 December 2025. Colour: green is a favourable move for that line, red an unfavourable one. Prepared on 16 October 2026 via checked.be.